FM24 Terms & Conditions — The Complete Guide to Using Our Platform

FM24 is an internationally licensed online betting and gaming platform. These Terms apply across all FM24 services, including games, Sports Betting, Live Casino, and the mobile app.

To use FM24's services, you must:

• At least 18 years of age must be.
• Online betting must be legal in your jurisdiction.
• You must register using accurate and truthful personal information.
• You must comply with FM24's Privacy Policy.
• You must commit to playing responsibly.

You must provide accurate information when registering on FM24. Accounts created with false information will be suspended and all deposited funds may be forfeited.

KYC (Know Your Customer) Verification: FM24 verifies every account in compliance with international Anti-Money Laundering (AML) regulations. The following documents may be required to process a withdrawal:

• National ID (NID) or Passport
• Mobile banking account statement
• Proof of Address (if required)

Account Security: Keep your fm24 account password and login credentials strictly confidential. If your account is hacked or accessed without authorization, notify fm24 Customer Service immediately.

The following rules apply to all financial transactions on fm24:

Withdrawal Verification: fm24 reviews every withdrawal for security purposes. If unusual activity is detected, fm24 may temporarily place a withdrawal on hold and request additional documentation.

Currency: FM24 processes all transactions in Bangladeshi Taka (BDT/৳). Transactions in foreign currencies are not accepted.

Fm24's bonus offers provide added value to our users. However, all bonuses are subject to specific terms and conditions that must be followed.

All bets on fm24 must comply with the following rules. fm24's decision shall be final in all disputes.

• Bet Confirmation: Once a bet is confirmed, it cannot be cancelled or changed unless FM24 grants an exception for a specific reason.
• Technical Error: FM24 reserves the right to void any bet placed at incorrect odds due to a system error.
• Match Cancellation: If an event is cancelled or does not conclude within the scheduled timeframe, the original stake is generally refunded.
• Suspicious Outcomes: If fm24 has reason to believe that the outcome of an event was predetermined or involves match-fixing, the relevant bet may be suspended or voided.
• Maximum Payout: fm24 sets a maximum payout limit on each bet, which may vary depending on the game type and event.

The following activities are strictly prohibited on the fm24 platform:

• Operating multiple accounts under the same identity (multi-accounting).
• Bonus abuse or claiming bonuses across multiple accounts.
• Using bots, automated software, or scripts.
• Hacking the fm24 system or exploiting any vulnerabilities.
• Collusion — gaining an unfair advantage by coordinating with other players.
• Using FM24 for money laundering or any unlawful purpose.
• Threatening or harassing FM24 staff or other users.
• Unauthorized use of FM24's brand or logo.

Fm24 reserves the right to close or suspend any account at any time for the following reasons:

• Violation of terms or engagement in fraudulent activity.
• Failure to complete KYC verification on the account.
• Suspicious financial activity.
• At the user's own request (self-exclusion).

Account Closure at User's Request: To voluntarily close your fm24 account, please contact Customer Support. Any pending withdrawals and wagering requirements must be settled before the account can be closed.

Once your account is closed, you will no longer have access to any fm24 services and may not register a new account using the same details.

Fm24 firmly believes that betting is a form of entertainment and should never be a source of financial stress. fm24 provides the following tools to protect its users:

• Deposit Limit: Set daily, weekly, and monthly deposit limits.
• Loss Limit: Betting is automatically suspended once a set loss limit is reached.
• Session Time Limit: Automatic logout after session timeout.
• Cooling-Off Period: Temporary break for 1–30 days.
• Self-Exclusion: Long-term or permanent account suspension.

If you feel your betting habits are becoming difficult to control, please contact fm24 Customer Support or Responsible Gaming Page View.

Fm24 places the highest priority on protecting users' personal data. Your information is used solely for service delivery, KYC verification, and fulfilling legal obligations.

• Fm24 never sells your information to third parties.
• All data is secured with 256-bit SSL encryption.
• Your information may be shared with government authorities strictly for legal compliance purposes.
• For more information Privacy Policy Read.

All content, designs, logos, software, and data on the FM24 platform are protected under FM24's intellectual property rights. You may not:

• You may not copy, distribute, or republish this content.
• You may not use this content for commercial purposes.
• You may not create modifications or derivative works.

Using fm24's brand name, logo, or trademarks without prior permission constitutes a violation of intellectual property law.

Fm24 accepts no responsibility for the following:

• Missed bets due to internet disconnection or technical issues.
• Losses resulting from user negligence or error.
• Delays caused by third-party services (e.g., mobile banking).
• Force Majeure — natural disasters, war, pandemic, or other unforeseen events.

Fm24's maximum liability is limited to the actual balance held in your account.

Fm24 reserves the right to update these terms and conditions at any time. For significant changes, fm24 will:

• You will be notified via your registered email or mobile number.
• You will be notified via pop-up notifications on the platform.
• We will endeavor to provide at least 7 days' notice before any changes take effect.

Continuing to use FM24 after updated Terms are published will be considered acceptance of the new Terms. If you do not agree, please close your account.