Frequently Asked Questions

FM24 FAQ — Answers to All Your Questions

From registration to withdrawal — find answers to everything you want to know about FM24, all on this page.

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Quick facts about FM24

Quick answers to the most frequently asked questions

Free Registration — Done in Just 3 Minutes
Registration on FM24 is completely free. Simply enter your mobile number, name, and password to open an account in just 3 minutes and start betting right away.
Withdrawals to bKash in 5 minutes
FM24 offers the fastest withdrawals in Bangladesh. Receive your funds via bKash or Nagad in just 5–15 minutes. 30+ payment methods supported.
How to Claim the 150% Welcome Bonus
After registering on FM24, a 150% bonus is automatically applied to your first deposit — no code required. You can receive up to ৳15,000 in bonus funds.
Is fm24 really safe?
Yes. FM24 is internationally licensed and uses 256-bit SSL encryption. Over 300,000 members bet safely on FM24 every day.
Is downloading the app mandatory?
No, all features are available on the FM24 website as well. However, downloading the app gives you faster login, push notifications, and exclusive app bonuses.
How to get help when you need it
fm24's customer service is available in Bangla, 24/7. Live chat queries are typically resolved within 2 minutes on average. You can also reach us by email.
Contents
Account & Registration
Deposits & Payments
Withdrawals
Bonuses & Promotions
Betting & Games
Security
App & Platform
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Account & Registration

Account

Registering on FM24 requires just three things — an active mobile number (bKash/Nagad/Rocket), your full name, and a strong password. You'll also need to provide your date of birth (for 18+ verification). Email is optional, but adding one makes password recovery much easier.

Account

No. Under FM24's rules, only one account is permitted per mobile number and identity. Attempting to open multiple accounts will result in all of them being suspended and balances may be forfeited. Make the most of everything FM24 offers with a single account.

Account

Completely free. FM24 charges no fees, registration costs, or monthly subscriptions. You only need to make a deposit to start betting — and your very first deposit earns you a 150% welcome bonus.

Account

On the FM24 login page, click the "Forgot Password?" link. Enter your registered mobile number and an OTP will be sent to you. Verify the OTP and set a new password — the whole process takes just 2–3 minutes. If you registered with an email address, a recovery link will be sent there as well.

Account

Account verification is not required immediately for betting or deposits. However, FM24 may request identity verification at the time of withdrawal — in which case a photo of your NID card or passport may be needed. Verifying in advance will save you time.

Account

Email FM24 customer support or reach out via live chat. Be sure to withdraw any remaining balance from your account first. For self-exclusion, Responsible Gaming View page.

Account

You can change your password and email yourself from Settings. However, to update your name or date of birth, you'll need to contact fm24 support and submit a valid ID.

Deposits & Payments

Deposit

Log in to your FM24 account → click the "Deposit" button → select your payment method (bKash/Nagad/Rocket/Bank) → enter the amount → complete the payment as instructed. Your balance is usually updated within 2–5 minutes.

Deposit

The minimum deposit on fm24 is just ৳300. That's enough to start betting and claim your welcome bonus. There's no maximum deposit limit, though for large deposits it's best to get in touch with support.

Deposit

Wait 5–10 minutes first. If your balance still hasn't updated, contact FM24 Live Chat and share a screenshot of your payment or your transaction ID. The FM24 support team will verify it promptly and credit your balance.

Deposit

FM24 prioritises Bangladeshi payment methods. bKash, Nagad, Rocket, Dutch-Bangla Mobile Banking, and bank transfer are all supported. Contact support for information on crypto options.

Deposit

FM24 does not charge any deposit fees. However, your mobile banking provider or bank may apply a send charge — this is a fee from the respective payment provider, not FM24.

Deposit

Yes. You can deposit on FM24 at any time, day or night. bKash and Nagad payments are typically processed instantly. Bank transfers may take a little longer during banking hours.

Withdrawals

Withdrawals

Withdrawals from FM24 to bKash or Nagad are typically completed within 5–15 minutes. Bank transfers may take 1–2 business days. Larger withdrawal amounts may take slightly longer to process.

Withdrawals

The minimum withdrawal on FM24 is ৳500. Maximum limits vary by payment method. bKash withdrawals are generally capped at ৳50,000 per day. Contact support for larger amounts.

Withdrawals

FM24 generally charges no withdrawal fees. However, the payment gateway or bank may apply their own charges. Your first 3 withdrawals each month are completely free.

Withdrawals

Wait 30 minutes first. If your balance still hasn't arrived or your dashboard shows "Pending", contact FM24 Live Chat with your withdrawal ID. If your account is not yet verified, processing may be delayed.

WithdrawalsBonuses

Not directly. To withdraw bonus winnings on FM24, you must meet the applicable wagering requirements (typically 5x). This means placing bets totalling five times the bonus amount before withdrawing. Your original deposit remains withdrawable at any time.

Withdrawals

FM24 never holds back a legitimate withdrawal. However, it may temporarily review a transaction if suspicious activity is detected or terms are not met. As long as you play by the rules, you won't have any issues.

Bonuses & Promotions

Bonuses

After registering on FM24, simply make your first deposit of ৳300 or more and a 150% bonus will be added to your account automatically — no code or manual claim required. The maximum bonus is ৳15,000.

Bonuses

The wagering requirement for the fm24 welcome bonus is 5x the bonus amount, to be completed within 30 days. For example, if you receive a ৳2,000 bonus, you'll need to place ৳10,000 in bets before it becomes withdrawable. Minimum odds of 1.5 apply.

Bonuses

FM24 regularly offers promotions — daily cashback, weekly reload bonuses, loyalty points, and special tournament bonuses. Keep an eye on the FM24 app or Promotions page.

Bonuses

Share your personal referral code with a friend. When they register on FM24 and make their first deposit, you both receive a bonus. FM24's referral program is the most generous in Bangladesh — with no limit on how many friends you can refer.

Bonuses

Once a bonus expires, the bonus balance is automatically forfeited. However, your original deposit and any winnings from valid bets remain unaffected. Make sure to meet the wagering requirements before your bonus expires.

Bonuses

Generally, no. Only one bonus can be active at a time on FM24. However, loyalty points can be used at any time. Contact FM24 support for details on bonus combinations.

Betting & Games

Betting

FM24 offers betting on 20+ sports including cricket, football, kabaddi, tennis, badminton, basketball, and volleyball. Both live betting and pre-match betting are available. You'll also find Live Casino, slots, fishing games, and virtual sports.

Betting

Live betting means placing bets on a match while it's in progress, in real time. On fm24, live betting odds update every second, and you can bet based on how the match is unfolding. It's fm24's most popular feature.

Betting

Yes! FM24 offers a cash-out feature on selected markets. You can cash out your bet before the match ends to lock in a profit or cut your losses. The cash-out option will appear on your bet slip when it's available.

Betting

The minimum bet on FM24 is just ৳10, so even a small budget goes a long way. Maximum bet limits vary by market and event.

Betting

Yes. In addition to single bets, FM24 supports multiple/accumulator bets. Combining several matches multiplies the odds, giving you the chance to win big from a small stake.

Betting

FM24's Live Casino features Live Baccarat, Blackjack, Roulette, Dragon Tiger, Andar Bahar, and many local game variants. Play in real time with live dealers via live streaming.

Security

Security

Yes. FM24 holds an international gaming licence and protects all data with 256-bit SSL encryption. Over 300,000 members across Bangladesh bet on FM24 safely every day.

Security

FM24's own security infrastructure is extremely robust. As a user, you should also do your part — use a strong password, never share it with anyone, avoid logging in on public Wi-Fi, and keep two-factor authentication enabled.

Security

Not at all. FM24's Privacy Policy your information is never sold or shared with third parties. Data is used solely for service improvement and identity verification purposes.

Security

Go to FM24 Account Settings → Security → Enable Two-Factor Authentication. You'll receive a one-time OTP on your phone number each time you log in. With this enabled, no one else can access your account even if they know your password.

Security

The official FM24 website is fm24.click. Always check for https and a padlock icon in your browser. FM24 never sends login links via SMS or email. Do not click on unfamiliar links.

App & Platform

App

FM24 App — Direct Download Download it as an APK directly from the page. It may not be available on the Google Play Store, so downloading from the official site is the safest option. iOS users can enjoy the full experience through their mobile browser.

App

The FM24 app runs on Android 5.0 and above, installing smoothly on most smartphones. Before installing the APK, enable "Unknown Sources" in your device settings.

App

All features are available on the FM24 website. The app additionally offers faster loading, push notifications, fingerprint login, exclusive app bonuses, and offline notifications.


Didn't find your answer? Get in touch directly

FM24's expert team is ready to answer any of your questions

Live Chat
Average resolution time: 2 minutes. Active in Bangla 24/7. The fastest way to get help.
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Email Support
For detailed issues, send us an email. You'll typically receive a response within 2–4 hours.
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Learn more about FM24 FAQ

FM24 is Bangladesh's most popular online betting platform. Every day, thousands of new players ask questions about FM24 — from registration and bonuses to deposits, withdrawals, and game rules. In this FAQ page, we've provided detailed answers to the 36 most frequently asked questions.

Registering on fm24 is straightforward, deposits and withdrawals are fast, and security is top-notch. If you have any questions not covered in this FAQ, reach out to fm24's live chat support directly — our Bangla-speaking team is here for you 24/7.

Stay with FM24, play safe, and enjoy the ultimate entertainment experience. Whenever you need help, remember — FM24 is always here for you.

This FAQ is updated regularly. For the latest information, also refer to the FM24 Terms & Conditions and Privacy Policy pages.

Got all your answers? Get started now!

Register for free on FM24, deposit ৳300, claim your 150% bonus, and start Bangladesh's best betting experience.

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⚠️ For users aged 18+ only. Responsible Gaming View page.

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